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Text Alerts

Introducing a new tool for helping combat fraud.

With a Columbia Bank Debit Card, you will receive text alerts if there is suspicious activity on your account. You can immediately respond to approve the transaction or let us know that it is not an authorized purchase. 

How Does It Work?

If there is a questionable transaction, you will receive a text from 37268. If you recognize the transaction, type YES and you can continue using the card as normal. If you don't, text NO and we will block the card until we speak to you. At any time you can text STOP to opt out of future text alerts.

Customer Service

Need to talk to someone about banking at Columbia Bank? Contact our Customer Service Department

(800) 522-4167