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Security Tips


As a reminder, you should never give out account information or personal information over the phone or via e-mail unless you have contacted the bank directly. Columbia Bank will never ask you for your online or mobile banking login information or debit card PIN. Also, reputable loan companies, employers, and the IRS will never ask you for your online or mobile banking login information, debit card PIN, or request gift cards as payment for something.

Reminder: Never give your online banking/ mobile banking login information to anyone, even if you know them
Below are some common threats that people are faced with every day:

Identity Theft: When someone takes your identity to perform fraud or criminal activity. If someone has stolen your identity, please report it to the 3 credit bureaus (Equifax, Experian, and TransUnion)

Romance Scam: Never send money to your significant other if you have never met him or her in person, and always Google search the names, pictures, and stories that they are telling you

Grandparent/Family Scam: If you receive a call from someone claiming to be a bail bondsman, a lawyer, or a member of law enforcement telling you that your grandchild or other loved one is in trouble and in need of money, do not provide them with any information. Always contact a family member or the relative allegedly calling you at the number you have for him or her first.

Lottery Scam: You will never win a lottery that you never entered. If the “lottery” commission is asking you to deposit the check and send back “taxes” right away, it is a scam

Employment Scam: Be aware of employers you find online (i.e. Craigslist, Indeed).

Fictitious employers may send you a check and give you tasks to complete. If your employer that you’ve never met in person, sent you a check and asked you to deposit the check and immediately send some of the funds to another individual, then it is a scam! Do not send them a copy of your deposit slip.

IRS Scam:The IRS will never initiate contact to you by phone, email or text 

Learn More:

See Helpful Resources for more information



Make sure the websites you are using are secure! Always look for the “s” within the URL when accessing websites and use extra caution when using public computers and public Wi-Fi networks.

Secure Website: https:// 

Non-Secure Website: http:// 


Helpful Resources:

IRS Tax Scams:

FBI Common Fraud Schemes:

FTC Scam Alerts:

FDIC ID Theft:

Customer Service

Need to talk to someone about banking at Columbia Bank? Contact our Customer Service Department

(800) 522-4167