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Bank Contact Information

Phone Number  Name & Hours 
(800) 522-4167
Customer Service Center

Monday - Friday: 7:30am - 8:00pm (EST)
Saturday: 8:00am - 2:00pm (EST)

To report a lost or stolen card after normal Customer Service Center hours, call (800) 472-3272.

Bill Pay Transactions Questions call (800) 823-7555.

(800) 747-4428
PhoneLink 24/7 Automated Telephone Banking System

Call for account information and transfers*, debit card activation, and branch locations and hours. (*You must be pre-authorized for transfers and loan payments) 

 Visit Us
Corporate Headquarters
19-01 Route 208 North
Fair Lawn, NJ 07410

 Email Us
Send us an email. A Columbia Bank representative will respond within 1-2 business days.

Email is an unsecured method of communication. Please do not include account numbers or your SSN when sending us an email. Online Banking users (Consumer & Business) can use Secure eMail Support from within their Online Banking sessions. Simply log into your account and select "Secure Email" for Consumers or "Live Help" for Business. 

Holiday Hours

Holiday  Hours of Operation 
New Year's Day Closed
Martin Luther King Day 8:00AM - 2:00PM
Presidents Day 8:00AM - 2:00PM
Friday before Memorial Day 7:30AM - 5:00PM
Memorial Day Closed
Independence Day Eve 7:30AM - 5:00PM
Independence Day Closed
Friday before Labor Day 7:30AM - 5:00PM
Labor Day Closed
Columbus Day 8:00AM - 2:00PM
Veterans Day 8:00AM - 2:00PM
Thanksgiving Day Eve 7:30AM - 3:00PM
Thanksgiving Day Closed
Day after Thanksgiving Day 7:30AM - 5:00PM
Christmas Eve 7:30AM - 5:00PM
Christmas Day Closed
New Year's Eve 8:00AM - 5:00PM

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