Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.

Bank Contact Information

 
How To Contact Columbia Bank
Customer Service Center
 
Call Center Hours:
Monday - Friday: 7:30am - 8:00pm (EST)
Saturday-Sunday: 8:00am - 4:00pm (EST)

To report a lost or stolen card after normal Customer Service Center hours, call (800) 472-3272

Bill Pay Transactions Questions call (800) 823-7555
PhoneLink 24/7 Automated Telephone Banking System

Call for account information and transfers*, debit card activation, and branch locations and hours. (*You must be pre-authorized for transfers and loan payments) 
Visit Us
 
Corporate Headquarters
19-01 Route 208 North
Fair Lawn, NJ 07410

Send us an email.
A Columbia Bank representative will respond within 1-2 business days.
 

Email is an unsecured method of communication. Please do not include account numbers or your SSN when sending us an email. Online Banking users (Consumer & Business) can use Secure eMail Support from within their Online Banking sessions. Simply log into your account and select "Secure Email" for Consumers or "Live Help" for Business. 

Holiday Hours


Holiday  Hours of Operation 
New Year's Day Bank & Call Center Closed
Martin Luther King Day
Bank: Closed
Call Center: 8:00am – 5:00pm
Presidents Day
Bank: Closed
Call Center: 8:00am – 5:00pm
Friday Before Memorial Day
Bank: Open
Call Center: 7:30am-5:00pm
Memorial Day Bank & Call Center Closed
Day Before Independence Day
Bank: Open
Call Center: 7:30am-5:00pm
Independence Day Bank & Call Center Closed
Friday before Labor Day
Bank: Open
Call Center: 7:30am-5:00pm
Labor Day Bank & Call Center Closed
Columbus Day
Bank: Closed
Call Center: 8:00am – 5:00pm
Veterans Day
Bank: Closed
Call Center: 8:00am – 5:00pm
Thanksgiving Eve
Bank: Open
Call Center: 7:30am – 3:00pm
Thanksgiving Day Bank & Call Center Closed
Day after Thanksgiving (Friday)
Bank: Open
Call Center: 7:30am – 5:00pm
Christmas Eve
Bank: Hours Might Be Effected - Call Branch For Details
Call Center: 7:30am – 2:00pm
Christmas Day Bank & Call Center Closed
New Year's Eve
Bank: Hours Might Be Effected - Call Branch For Details
Call Center: 7:30am – 5:00pm

Customer Service

Need to talk to someone about banking at Columbia Bank? Contact our Customer Service Department

(800) 522-4167