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Bank Contact Information

How To Contact Columbia Bank
Customer Service Center
Call Center Hours:
Monday - Friday: 7:30am - 8:00pm (EST)
Saturday: 8:00am - 2:00pm (EST)

To report a lost or stolen card after normal Customer Service Center hours, call (800) 472-3272

Bill Pay Transactions Questions call (800) 823-7555
PhoneLink 24/7 Automated Telephone Banking System

Call for account information and transfers*, debit card activation, and branch locations and hours. (*You must be pre-authorized for transfers and loan payments) 
Visit Us
Corporate Headquarters
19-01 Route 208 North
Fair Lawn, NJ 07410

Send us an email.
A Columbia Bank representative will respond within 1-2 business days.

Email is an unsecured method of communication. Please do not include account numbers or your SSN when sending us an email. Online Banking users (Consumer & Business) can use Secure eMail Support from within their Online Banking sessions. Simply log into your account and select "Secure Email" for Consumers or "Live Help" for Business. 

Holiday Hours

Holiday  Hours of Operation 
New Year's Day Closed
Martin Luther King Day Closed
Presidents Day Closed
Memorial Day Closed
Independence Day Closed
Labor Day Closed
Columbus Day Closed
Veterans Day Closed
Thanksgiving Day Closed
Christmas Eve Hours Might Be Effected - Call Branch For Details
Christmas Day Closed
New Year's Eve Hours Might Be Effected - Call Branch For Details

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Customer Service

Need to talk to someone about banking at Columbia Bank? Contact our Customer Service Department

(800) 522-4167