Bank Contact Information

(800) 522-4167

Customer Service Center

Monday - Friday: 7:30am - 8:00pm (EST)
Saturday: 8:00am - 2:00pm (EST)

Holiday Hours:

  Holiday Hours of Operation
New Year's Day Closed
Martin Luther King Day 8:00AM - 2:00PM
Presidents Day 8:00AM - 2:00PM
Friday before Memorial Day 7:30AM - 5:00PM
Memorial Day Closed
Independence Day Eve 7:30AM - 5:00PM
Independence Day Closed
Friday before Labor Day 7:30AM - 5:00PM
Labor Day Closed
Columbus Day 8:00AM - 2:00PM
Veterans Day 8:00AM - 2:00PM
Thanksgiving Day Eve 7:30AM - 3:00PM
Thanksgiving Day Closed
Day after Thanksgiving Day 7:30AM - 5:00PM
Christmas Eve 7:30AM - 2:00PM
Christmas Day Closed
New Year's Eve 8:00AM - 5:00PM

To report a lost or stolen card after normal Customer Service Center hours, call (800) 472-3272.

Bill Pay Transactions questions call (800) 823-7555.

(800) 747-4428

PhoneLink 24/7 Automated Telephone Banking System

Call for account information and transfers*, current rates, debit card activation, and branch locations and hours.  (*You must be pre-authorized for transfers and loan payments)

Visit Us

Corporate Headquarters:
19-01 Route 208 North
Fair Lawn, NJ  07410

Or visit any of our convenient branch locations throughout New Jersey

Email Us

Send us an email. A Columbia Bank representative will respond within 1-2 business days.

Email is an unsecured method of communication.  Please do not include account numbers or your SSN when sending us an email.  Online Banking users (Consumer & Business) can use Secure eMail Support from within their Online Banking sessions.  Simply log into your account and select "Secure Email" for Consumers or "Live Help" for Business.