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Customer Service Center
Monday - Friday: 7:30am - 8:00pm (EST)
Saturday: 8:00am - 2:00pm (EST)
To report a lost or stolen card after normal Customer Service Center hours, call (800) 472-3272.
Bill Pay Transactions questions call (800) 823-7555.
PhoneLink 24/7 Automated Telephone Banking System
Call for account information and transfers*, current rates, debit card activation, and branch locations and hours. (*You must be pre-authorized for transfers and loan payments)
19-01 Route 208 North
Fair Lawn, NJ 07410
Or visit any of our convenient branch locations throughout New Jersey.
Send us an email. A Columbia Bank representative will respond within 1-2 business days.
Email is an unsecured method of communication. Please do not include account numbers or your SSN when sending us an email. Online Banking users (Consumer & Business) can use Secure eMail Support from within their Online Banking sessions. Simply log into your account and select "Secure Email" for Consumers or "Live Help" for Business.