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Columbia Bank

Let's Work Together To Avoid Fraud.

Keeping your accounts safe is Columbia Bank’s top priority.

Columbia Bank customers and non-customers are receiving fraudulent phone calls from individuals spoofing Columbia Bank’s and Columbia Financial’s Investor Relations phone numbers. If you receive a call appearing to be from a phone number belonging to Columbia Bank, Columbia Financial, Inc., Columbia Bank Investor Relations, or any of its affiliates asking for information, such as credit card or debit card information, online banking information, social security number, account number, or any other personal identifying information or account information, this call is not coming from Columbia Bank or any of its affiliates.

As a reminder, Columbia Bank or any of its affiliates will NEVER call you and ask for your account information or one-time code for Online or Mobile Banking, digital wallet activation, and more.

Trends We're Seeing:

Scammers may call you pretending to be Columbia Bank

Tips To Know:

  • When you are sent a one-time code for Online or Mobile Banking, digital wallet activation, and more that code is for you only
  • If you are asked for a code, it could be a scammer trying to access your account
  • We will never ask you for your debit card PIN, username, or password

Sending Funds

Zelle® is not commonly used for paying utility bills or vendors. If you’re asked to pay via Zelle it may be a scam. Contact the vendor directly.

Call Us Anytime

If you’re ever unsure, hang up, and call Columbia Bank at (800) 522-4167.

Helpful Resources

Visit our Security Center to learn more about common scams and tips to avoid fraud.


You will be linking to another website not owned or operated by Columbia Bank. Columbia Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Columbia Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Columbia Bank.

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Investments are NOT FDIC Insured, not Bank guaranteed, not a deposit, and not insured by any federal government agency. Investments may lose value.

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