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Let's Work Together To Avoid Fraud.

Keeping your accounts safe is Columbia Bank’s top priority.

Columbia Bank customers and non-customers are receiving fraudulent phone calls from individuals spoofing Columbia Bank’s and Columbia Financial’s Investor Relations phone numbers. If you receive a call appearing to be from a phone number belonging to Columbia Bank, Columbia Financial, Inc., Columbia Bank Investor Relations, or any of its affiliates asking for information, such as credit card or debit card information, online banking information, social security number, account number, or any other personal identifying information or account information, this call is not coming from Columbia Bank or any of its affiliates.

As a reminder, Columbia Bank or any of its affiliates will NEVER call you and ask for your account information or one-time code for Online or Mobile Banking, digital wallet activation, and more.

Scammers may call you pretending to be Columbia Bank

Tips To Know:

  • When you are sent a one-time code for Online or Mobile Banking, digital wallet activation, and more that code is for you only
  • If you are asked for a code, it could be a scammer trying to access your account
  • We will never ask you for your debit card PIN, username, or password

Sending Funds

Zelle® is not commonly used for paying utility bills or vendors. If you’re asked to pay via Zelle it may be a scam. Contact the vendor directly.

Call Us Anytime

If you’re ever unsure, hang up, and call Columbia Bank at (800) 522-4167.

Helpful Resources

Visit our Security Center to learn more about common scams and tips to avoid fraud.

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You will be linking to another website not owned or operated by Columbia Bank. Columbia Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Columbia Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Columbia Bank.

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Investments are NOT FDIC Insured, not Bank guaranteed, not a deposit, and not insured by any federal government agency. Investments may lose value.

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Automatic Translation Disclaimer

To help visitors understand information on this website in a variety of languages, Columbia Bank offers GoogleTM Translate, an unaffiliated third party service, which automates translation of the website. The GoogleTM Translate automated translation tool is not perfect and should not be relied upon. Automated translation may miss context, the full meaning may be lost, or words, phrases or sentences may be inaccurately translated. In addition, to the extent GoogleTM Translate caches and presents older versions of the Columbia Bank website content, that is beyond the control of the Columbia Bank site and its operators who accept no responsibility or liability for the outdated translation.

As a result, Columbia Bank does not make any promises, assurances, or guarantees as to the accuracy of the translations provided or the accuracy of the converted text. Columbia Bank and its affiliates disclaim and will not accept any liability for damages or losses of any kind caused by or arising out of the use of or reliance on the Google Translate feature. Where there is any question, the English version is always the authoritative version of the website.

Some items on the site may not be translated such as images containing text, documents, maps, and web page elements. In addition, some features on the site may not work in the translated versions. If you have any questions about information that appears on our site, please contact us.

Please be advised that deposit and loan disclosures and contractual documents will only be provided in English.

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