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FDIC

FDIC-Insured-Backed by the full faith and credit of the U.S. Government

FDIC

FDIC-Insured-Backed by the full faith and credit of the U.S. Government

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Routing Number: 221271935

Routing Number: 221271935

Social Media Community Guidelines

 

Columbia Bank and its subsidiaries and affiliates, including but not limited to Columbia Insurance Services, Inc. and First Jersey Title Services (collectively, “Columbia,” “we,” or “us”), value respectful engagement and appreciate the opportunity to connect with our communities.

Our social media channels are intended to share information about our products and services, community involvement, financial education, company updates, events, and more.

By interacting with our social media pages (for example, by commenting, posting, or messaging), you agree to follow these Community Guidelines.

 

Please Do Not Share Personal Information

For your protection, please do not post confidential, sensitive, or personal information on our public social media channels, including:

  • Account numbers
  • Debit or credit card numbers
  • Online or mobile banking usernames, passwords, or one-time passcodes
  • Social Security numbers
  • Home address, phone number, or email address
  • Other sensitive financial or identifying information


If you need account assistance, please contact us through a secure channel, such as our Customer Service Center, a secure message in online or mobile banking, or our Contact Us page.

 

Comment Guidelines

We may hide or remove comments, posts, messages, or other content that includes (or links to):

  • Profanity or content that is abusive, threatening, harassing, or defamatory
  • Fraudulent, deceptive, or misleading statements (including impersonation)
  • Spam, repetitive posting, or content intended to disrupt the conversation
  • Solicitation, promotions, or advertisements for products or services
  • Hate speech, discriminatory content, or content that targets protected characteristics
  • Sexual or explicit content
  • Encouragement of illegal activity or instructions to commit wrongdoing
  • Content that may compromise safety or security (including attempts to obtain personal or account information)
  • Content that infringes intellectual property or other proprietary rights
  • Content that is not relevant to the topic or is unrelated to the purpose of the page
  • Any content we reasonably determine is inappropriate, violates these guidelines, or violates applicable law or regulation

 

Additional Information

  • Visitor comments and posts do not reflect the opinions of Columbia or its subsidiaries and affiliates, including but not limited to Columbia Insurance Services, Inc. and First Jersey Title Services.
  • We may monitor, moderate, and retain social media interactions in accordance with applicable laws and recordkeeping requirements.
  • We may not be able to respond to every comment, and responses may not be immediate.
  • Product and offer availability may vary by location and eligibility and may be discontinued at any time without prior notice.
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You will be linking to another website not owned or operated by Columbia Bank. Columbia Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Columbia Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Columbia Bank.

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Automatic Translation Disclaimer

To help visitors understand information on this website in a variety of languages, Columbia Bank offers GoogleTM Translate, an unaffiliated third party service, which automates translation of the website. The GoogleTM Translate automated translation tool is not perfect and should not be relied upon. Automated translation may miss context, the full meaning may be lost, or words, phrases or sentences may be inaccurately translated. In addition, to the extent GoogleTM Translate caches and presents older versions of the Columbia Bank website content, that is beyond the control of the Columbia Bank site and its operators who accept no responsibility or liability for the outdated translation.

As a result, Columbia Bank does not make any promises, assurances, or guarantees as to the accuracy of the translations provided or the accuracy of the converted text. Columbia Bank and its affiliates disclaim and will not accept any liability for damages or losses of any kind caused by or arising out of the use of or reliance on the Google Translate feature. Where there is any question, the English version is always the authoritative version of the website.

Some items on the site may not be translated such as images containing text, documents, maps, and web page elements. In addition, some features on the site may not work in the translated versions. If you have any questions about information that appears on our site, please contact us.

Please be advised that deposit and loan disclosures and contractual documents will only be provided in English.

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